Features/Understand and fix

The AI teammate

One teammate. Every part of your product.

Quanta reads and works across your feedback, support, roadmap, uptime, analytics and code. Ask it anything in plain English and it does the work, with your approval on every change.

Hire Rectify free See how it works

75+: tools across the workspace
8: languages for live voice
6: AI providers, or your own key

Your product lives in eleven tabs. Feedback here, uptime there, the roadmap somewhere else, and you’re the only one joining the dots.

Quanta sees all of it. You just ask.

Ask, and it acts.

Quanta has more than 75 tools across Rectify. It triages feedback, moves roadmap cards, writes changelog entries, starts code scans, pauses monitors, answers support chats and builds PDF reports. Every change opens a confirm panel first, so nothing happens until a person approves it.

QuantaAsking for approval

Move the top three requests to Planned.

3 changes to approve

Bulk CSV export · 41 votesBacklog→Planned

Dark mode for the portal · 33 votesBacklog→Planned

Slack alerts for feedback · 27 votesBacklog→Planned

Followers of all three get an email.

Approve 3 changesCancel✓ Approved by Umar. Done.

Answers you can act on.

Answers open as live panels beside the chat, not walls of text: feedback, analytics, monitors, the roadmap board, the changelog editor, customers waiting for a reply. The panels act too. Change a status, pause a monitor, resolve an incident or start a scan, right there.

Quanta answering a health check with a chart and a plain-English summary

Heartbeat: it checks in on its own.

Pick a schedule and Quanta looks across the whole project: monitors and incidents, new feedback, code scans, customers waiting, requests to review, friction and errors, failed workflows, survey scores and help centre gaps. You get a short digest, and anything urgent arrives the moment it happens, by email, push, SMS or a phone call.

Project reportHeartbeat on

Checkout recovered

Down for 4 min, back since the last run

1 critical bug

From Sofia Marchetti at Fieldnote, with a replay

2 customers waiting

Longest wait: 6 minutes

NPS 42

Up 3 since the last digest

Help centre gap

“Export to CSV”: 14 unanswered chats

Quanta is calling Umar

Public API is down. Escalated after 10 minutes.

Urgent

It looks after your customers too.

In your widget, Quanta answers customers from your help centre and knowledge base and shows its sources. It can collect details in a form and call one of your APIs, like looking up an order, remembers returning visitors, and hands over to a person when it should.

HelpAsk Quanta

How do I export my feedback to CSV?

Answer

Open Feedback, pick the reports you want or select all, then choose Export and CSV. The file includes the status, priority and reporter of each one. ¹²

Sources

1Export your feedback to CSV

2Bulk actions in the feedback inbox

Was this helpful? 👍 👎Still stuck? Chat with us

Talk to it anywhere.

Type, dictate, or hold a live voice conversation in eight languages with the voice and personality you choose. Share a chat by link. Use Quanta on the web, in the iOS and Android app, or from Claude, ChatGPT and Cursor through Rectify’s MCP server.

Connecting Claude, ChatGPT, Cursor and other AI apps to Rectify

Your models, your costs.

Quanta runs on Rectify credits out of the box. Or bring your own key from Claude, OpenAI, Gemini, DeepSeek, Kimi or OpenRouter, choose the model for each feature, and set a monthly spend cap with an email alert. A usage page shows spend, tokens and the model mix.

AI providers you can plug in

ClaudeOpenAIGeminiDeepSeekKimiOpenRouter

Ask Quanta

Don’t click through it. Just ask.

Ask in plain English and Quanta does the work. Anything that changes your data waits for a person to approve it.

QuantaOn shift

What happened overnight?

Quiet night. Two monitors went down and recovered on their own. One new critical bug from Sofia Marchetti at Fieldnote, with a replay. Want me to triage it?

Ask Quanta to do anything

Everything in it

The details, all of them.

75+ toolsAcross every part of Rectify

Confirm panelsEvery change waits for a person

Live panelsAnswers you can click and change

ReportsPDFs for feedback, code scans and monitoring

Emails and callsDrafts emails and places phone calls

MemoryRemembers useful facts across chats

Works well with

One workspace. It all connects.

Understand and fixFix with QuantaFrom bug report to draft pull request Hear from usersSupport inboxQuanta answers first. Your team takes over.Understand and fixWorkflowsWhen something happens, the right thing happens next

See every feature

Give your SaaS its first hire.

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Free for 14 days. Set up in about two minutes.